Privacy Policy

In short

Cargo China uses the data you send only for operational communication, transport estimates, request processing and services related to China -> Romania imports.

We do not sell personal data. We do not use form data for hidden campaigns. We do not load marketing or analytics cookies without your consent.

What data we may collect

• Name and surname when you complete the contact form.
• Company name if you send a B2B request.
• Phone, email and the message sent to Cargo China.
• Operational shipment details: cargo type, estimated weight, destination city, AWB or information you voluntarily enter.
• Minimal technical data: IP address, user-agent, submission time and anti-spam signals.
• Form consent and cookie preferences.

Why we use data

• To respond to requests sent through the form, email, phone or WhatsApp.
• To estimate routes, documents, duties, chargeable weight and operational steps.
• To protect the website against spam, bots and abuse.
• To keep proof of consent when the form is submitted.
• To comply with legal, fiscal or operational obligations when you become a client.

Cookies

The website uses necessary cookies for operation: PHP session, language preference and cookie consent. These cannot be disabled from the banner because the website would not work correctly.

Analytics and marketing cookies are optional. They are disabled by default and can start only after your explicit consent. At this moment, the site does not load Google Analytics, Facebook Pixel or similar tools.

Your rights

You may request access to your data, correction, deletion, restriction of processing, objection and portability, within legal limits. For personal data requests, contact us through the contact page.

Classification, duties and customs documents may involve separate legal obligations. Data needed for customs or fiscal operations may be kept according to applicable legal retention periods.

Security and retention

We use server-side validation, anti-spam protection, email verification, rate limiting and blocked access to sensitive files. Form data is kept only as long as needed for communication, operational support and legal obligations.

For security, do not send passwords, full banking details or sensitive documents that are not needed for the initial analysis.